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Privacy Policy

Last updated: January 2025

1. Information We Collect

We collect information you provide directly to us, such as when you create an account, connect your financial accounts, or contact us for support.

  • Account information (name, email, password)
  • Financial data from connected bank accounts
  • Usage data and analytics
  • Device and browser information

2. How We Use Your Information

We use the information we collect to:

  • Provide, maintain, and improve our services
  • Process transactions and send related information
  • Send technical notices and support messages
  • Respond to your comments and questions
  • Analyze usage patterns to improve user experience

3. Data Security

We take reasonable measures to help protect your personal information from loss, theft, misuse, unauthorized access, disclosure, alteration, and destruction. Your data is encrypted in transit and at rest using industry-standard encryption protocols.

4. Data Sharing

We do not sell your personal information. We may share your information with:

  • Service providers who assist in our operations
  • Financial institutions when you connect your accounts
  • Law enforcement when required by law

5. Your Rights

You have the right to:

  • Access your personal data
  • Correct inaccurate data
  • Request deletion of your data
  • Export your data in a portable format
  • Withdraw consent at any time

6. Cookies and Tracking

We use cookies and similar tracking technologies to track activity on our service and hold certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.

7. Data Retention

We retain your personal data only for as long as necessary to provide you with our services and as described in this Privacy Policy. We will also retain and use your data to comply with our legal obligations.

8. Contact Us

If you have any questions about this Privacy Policy, please contact us at privacy@wallexa.app

9. Changes to This Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.